Refund Policy
Excerpt from the General Terms and Conditions of Sale for Breakflip Ticketing:
From the moment of its creation, and even if it has not yet been printed by the User, the Ticket is neither exchangeable nor refundable.
Tickets cannot be returned or exchanged. In case of loss, theft, or destruction, Tickets will not be replaced or refunded.
If the scheduled event is definitively canceled or played behind closed doors, Tickets may be refunded at their face value upon request from the Buyer via email to the ticketing department of Breakflip, at the address [email protected].
Breakflip will inform attendees by any means at its disposal (via press, internet, or other communication support) of the terms and period for refunding these Tickets, as soon as possible.
Breakflip will not proceed with any other refunds, particularly for incidental expenses potentially incurred by the Spectator to attend the event, such as transport, hotel, etc.
If the event is definitively stopped for exceptional reasons (fire, alarm, imminent danger), any refund of the face value of the Ticket will be made under the conditions defined by Breakflip.
Breakflip may, under certain circumstances, be led to modify the date and/or time and/or location of the event due to external constraints.
The Spectator will be informed by any means, including via press, of these modifications as soon as possible. The Buyer accepts that Breakflip, as far as possible, and when it becomes aware of it, may use the contact details entered by the User when accessing the Service or indicated by the Client on the Order Form, to keep them informed of the procedure to follow.
Breakflip nevertheless invites the Spectator to check 24 hours before the Event that it is indeed maintained without modification, on the Website or on Breakflip’s social networks.
In case of modification of the date and/or location of the Event, any refund of the face value of the Ticket will be made under the conditions defined by Breakflip.
A change in the event’s time will not give rise to any exchange or any refund of any kind whatsoever, the Ticket remaining valid for the said Event.
From the moment of its creation, and even if it has not yet been printed by the User, the Ticket is neither exchangeable nor refundable.
Tickets cannot be returned or exchanged. In case of loss, theft, or destruction, Tickets will not be replaced or refunded.
If the scheduled event is definitively canceled or played behind closed doors, Tickets may be refunded at their face value upon request from the Buyer via email to the ticketing department of Breakflip, at the address [email protected].
Breakflip will inform attendees by any means at its disposal (via press, internet, or other communication support) of the terms and period for refunding these Tickets, as soon as possible.
Breakflip will not proceed with any other refunds, particularly for incidental expenses potentially incurred by the Spectator to attend the event, such as transport, hotel, etc.
If the event is definitively stopped for exceptional reasons (fire, alarm, imminent danger), any refund of the face value of the Ticket will be made under the conditions defined by Breakflip.
Breakflip may, under certain circumstances, be led to modify the date and/or time and/or location of the event due to external constraints.
The Spectator will be informed by any means, including via press, of these modifications as soon as possible. The Buyer accepts that Breakflip, as far as possible, and when it becomes aware of it, may use the contact details entered by the User when accessing the Service or indicated by the Client on the Order Form, to keep them informed of the procedure to follow.
Breakflip nevertheless invites the Spectator to check 24 hours before the Event that it is indeed maintained without modification, on the Website or on Breakflip’s social networks.
In case of modification of the date and/or location of the Event, any refund of the face value of the Ticket will be made under the conditions defined by Breakflip.
A change in the event’s time will not give rise to any exchange or any refund of any kind whatsoever, the Ticket remaining valid for the said Event.